Frequently asked questions
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What makes Managed different?
We're the only global outsourcing provider that embeds an experienced recruiter (10+ years agency experience!) directly with your team in the Philippines. This hands-on approach ensures exceptional results, clear communication, and eliminates micromanagement headaches.
What are the benefits of on-site coaching?
Improved candidate quality: Our recruiter pre-qualifies and trains your team to attract and hire rockstar candidates.
Boosted placements: Get more hires, faster, with a streamlined recruitment process.
Reduced micromanagement: Free yourself up to focus on growing your business while our expert guides your team.
Real-time communication: Clear communication and transparency thanks to our on-site presence.
Cultural understanding: Our recruiter bridges cultural gaps, ensuring smooth collaboration and efficient operations.
What qualifications does your on-site recruiter have?
Our recruiter boasts over 10 years of experience in agency recruitment, with a proven track record of success. They possess in-depth industry knowledge, strong training skills, and a commitment to exceeding your expectations.
How do you ensure cultural fit and communication?
Our recruiter is fluent in both English and Filipino, and has extensive experience working with international teams. They understand the nuances of different cultures and actively foster communication and collaboration within your team.
What are the costs involved?
We offer various packages to suit different needs and budgets. Contact us for a personalized quote based on your specific requirements.
Is there a guarantee?
We're confident in our ability to deliver exceptional results. We offer a satisfaction guarantee, ensuring you're happy with the quality of candidates and the overall service.
How do I get started?
Contact us today for a free consultation! We'll discuss your needs, answer any questions you have, and create a customized plan to help you achieve your recruitment goals.
Are there any case studies or testimonials I can see?
Absolutely! We have several case studies and testimonials from satisfied clients who have experienced the power of our on-site coaching program. Please visit our website for more information.
Do you offer support beyond the initial setup?
Yes, we provide ongoing support throughout your partnership with us. Our recruiter is readily available to answer your questions, offer guidance, and ensure your team continues to deliver exceptional results.
What about time zone differences?
Our on-site recruiter works flexible hours to accommodate both Philippine and your local time zone, ensuring seamless communication and efficient collaboration.
Can I still interview candidates myself?
Absolutely! We encourage your involvement in the final stages of the hiring process. Our recruiter can facilitate interviews remotely or even accompany you to the Philippines for in-person meetings.
What happens if the on-site recruiter doesn't fit with my team?
Communication and cultural fit are crucial. We carefully select and assess our recruiters based on their experience, personality, and ability to adapt to different team dynamics. However, if any concerns arise, we'll work with you to find a suitable replacement.
Is this service right for all businesses?
Our service is ideal for businesses struggling with remote outsourcing, experiencing low-quality hires, or seeking to expand their teams quickly and efficiently. If you're unsure if it's a good fit, contact us for a free consultation to discuss your specific needs.
What industries do you specialize in?
Our recruiters have experience across a wide range of industries, from IT and tech to finance and healthcare. We can tailor our approach to match your specific industry needs and requirements.
What happens after the contract ends?
Once the contract ends, your team will be fully trained and equipped to continue operating independently. We also offer ongoing support packages to ensure a smooth transition and continued success.
Do you handle payroll and other HR tasks?
We primarily focus on the recruitment process, including candidate sourcing, screening, interviewing, and onboarding. However, we can also connect you with trusted partners who can handle payroll, visa processing, and other HR functions.
Can I visit my team in the Philippines?
We encourage you to visit your team and experience the benefits of on-site coaching firsthand. We can assist with travel arrangements and ensure a smooth and productive visit.
What are your data security measures?
We take data security very seriously and adhere to strict industry standards. We have robust security measures in place to protect your and your candidates' confidential information.
What happens if a candidate doesn't work out after they're hired?
We understand that even with thorough screening, there can be occasional mismatches. We offer support in navigating probationary periods and, if necessary, can assist with finding a replacement candidate at no additional cost.
What technology and tools do you use?
We utilize a combination of industry-leading applicant tracking systems (ATS), communication platforms, and video conferencing tools to ensure efficient collaboration and data security. We'll discuss your specific needs and preferences to choose the best fit for your team.
Can I provide specific instructions or requirements for my ideal candidate?
Absolutely! Your complete involvement in defining your ideal candidate profile is crucial. We work closely with you to understand your needs, company culture, and desired skills and qualifications.
What are the advantages of hiring Filipino talent?
Filipino professionals are known for their strong work ethic, friendly demeanor, and excellent communication skills. Additionally, the Philippines offers a large talent pool with competitive salary structures compared to other regions.
Do you offer training for my existing team members in the Philippines?
Yes! We offer customized training programs designed to upskill your team in various areas, including sourcing best practices, interview techniques, and cultural awareness.
How do you track and measure the success of your program?
We provide regular reports detailing key metrics such as candidate quality, placements made, time to hire, and overall cost savings. We also conduct client satisfaction surveys to ensure we're continually exceeding expectations.
What are some common challenges businesses face when outsourcing recruitment?
Common challenges include poor communication, time zone differences, cultural misunderstandings, lack of visibility into the process, and difficulty finding qualified candidates. Our on-site coaching approach directly addresses these concerns.
How can I be sure your recruiter will be a good fit for my company culture?
We take cultural fit seriously and thoroughly assess our recruiters based on their personality, communication style, and adaptability. We also encourage open communication and feedback throughout the process to ensure a successful partnership.
Do you offer any discounts or promotions?
Yes! We occasionally offer special promotions and discounts on our services. Check our website or contact us directly for current offers.